CALMACE - FAQs

A. What are the delivery times for my order?
We aim to deliver your order as quickly as possible. Estimated delivery times are:

  • USA: 7-12 business days
  • Canada: 7-12 business days
  • UK: 7-12 business days
  • Australia: 7-12 business days
  • New Zealand: 7-12 business days

Please note that these are estimated times and may vary due to customs delays or other factors. You'll receive a tracking number once your order has been shipped.

B. What is your refund policy?
We offer a 30-day money-back guarantee on all our products. If you are not satisfied with your CALMACE™, you can request a refund within 30 days of receiving your order. To qualify for a refund:

  • The product must be unused and in its original packaging.
  • Proof of purchase, such as an order confirmation, is required.

Once we receive the returned product and inspect it, we will inform you if the refund is approved. Approved refunds are processed within 5-7 business days.

C. What is your return policy?
If you're not happy with your CALMACE™ - Stress Relief Breathing Pendant, we offer a return option under the following conditions:

  • Return Window: Returns must be initiated within 30 days of receiving the item.
  • Product Condition: The product must be unused and in its original packaging.
  • Return Process: Contact our customer support team to initiate a return. We will provide further instructions and the return address.
  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Once we receive and inspect the returned product, you can choose between a store credit, exchange, or refund.

ABOUT CALMACE™

How does CALMACE™ help with stress relief?
CALMACE™ is designed to help you practice controlled breathing exercises that activate your body’s natural relaxation response. By focusing on deep breaths and using the pendant as a calming aid, you can reduce stress and anxiety almost instantly.

How do I use CALMACE™?
Simply hold or wear the pendant, and follow these breathing steps:

  1. Inhale deeply through your nose for a count of four.
  2. Hold your breath for another four seconds.
  3. Slowly exhale through your mouth for a count of four.
  4. Repeat the cycle for at least five minutes to experience stress relief and calmness.

Is CALMACE™ portable?
Yes! CALMACE™ has a compact and lightweight design, making it easy to carry wherever you go. Whether at work, traveling, or at home, you can use it discreetly to manage stress.

What material is CALMACE™ made from?
CALMACE™ is crafted from high-quality stainless steel, ensuring durability and longevity. It is lightweight and safe to wear or carry daily.

Does CALMACE™ require any maintenance?
No, CALMACE™ is low-maintenance. You can clean it with a soft cloth occasionally, but there are no parts that need regular care.

Can CALMACE™ be used by children?
While CALMACE™ is designed for adults, older children can use it under adult supervision. However, it's important to ensure they understand the breathing technique and how to use the pendant properly.

Does CALMACE™ come with a warranty?
Yes, CALMACE™ comes with a 1-year warranty against manufacturing defects. If you encounter any issues, reach out to our customer support team, and we will assist you.

CUSTOMER SUPPORT:
Email: support@presentsforlife.com
Phone: +1-(888) XXX-XXXX