BRUSHBRITE - FAQs

BRUSHBRITE™ - Rechargeable Makeup Brush Cleaner
**Frequently Asked Questions (FAQ)**

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**A. What are the delivery times for my order?**
We aim to deliver your order as quickly as possible. Estimated delivery times are:

- USA: 7-12 business days
- Canada: 7-12 business days
- UK: 7-12 business days
- Australia: 7-12 business days
- New Zealand: 7-12 business days

Please note these are estimated times and may vary due to customs delays or other factors. You'll receive a tracking number once your order has been shipped.

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**B. What is your refund policy?**
We offer a 30-day money-back guarantee on all our products. If you are not satisfied with your BRUSHBRITE™, you can request a refund within 30 days of receiving your order. To qualify for a refund:

- The product must be unused and in its original packaging.
- Proof of purchase, such as an order confirmation, is required.

Once we receive the returned product and inspect it, we will inform you if the refund is approved. Approved refunds are processed within 5-7 business days.

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**C. What is your return policy?**
If you're not happy with your BRUSHBRITE™ Makeup Brush Cleaner, we offer a return option under the following conditions:

- **Return Window:** Returns must be initiated within 30 days of receiving the item.
- **Product Condition:** The product must be unused and in its original packaging.
- **Return Process:** Contact our customer support team to initiate a return. We will provide further instructions and the return address.
- **Return Shipping:** Customers are responsible for return shipping costs unless the item is defective or incorrect.

Once we receive and inspect the returned product, you can choose between a store credit, exchange, or refund.

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### ABOUT BRUSHBRITE™

**How does BRUSHBRITE™ work?**
BRUSHBRITE™ uses high-speed spinning technology to clean makeup brushes thoroughly and quickly. The spinning mechanism dislodges makeup, dirt, and oils from the bristles, while the quick-drying feature ensures your brushes are ready for immediate use.

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**How do I use BRUSHBRITE™?**
Using BRUSHBRITE™ is simple:

1. Attach your brush to the device.
2. Add a small amount of cleaning solution to the bowl.
3. Press the button to start the spinning cycle to clean.
4. Press the button again to initiate the drying cycle.
In just a few minutes, your brushes will be clean and dry!

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**Is BRUSHBRITE™ safe for all brush types?**
Yes, BRUSHBRITE™ is compatible with all types of makeup brushes, including synthetic and natural bristles. The device ensures thorough cleaning without damaging the bristles.

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**How often should I clean my makeup brushes with BRUSHBRITE™?**
It is recommended to clean your brushes at least once a week, especially for heavy makeup users. Regular cleaning helps prevent the buildup of dirt and oils, which can cause skin irritation and poor makeup application.

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**What type of cleaning solution should I use?**
You can use any gentle makeup brush cleaner with BRUSHBRITE™. Avoid harsh chemicals that could damage the bristles. Baby shampoo or brush-specific cleaning solutions are great options.

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**Is BRUSHBRITE™ portable?**
Yes, BRUSHBRITE™ is compact and portable, making it easy to take with you wherever you go. Whether you’re traveling or cleaning your brushes at home, it ensures your brushes are always in pristine condition.

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**Does BRUSHBRITE™ require any batteries?**
No, BRUSHBRITE™ is rechargeable and comes with a USB charging cable. The long-lasting battery allows for multiple cleaning sessions before needing a recharge.

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**Does BRUSHBRITE™ come with a warranty?**
Yes, BRUSHBRITE™ includes a 1-year warranty against manufacturing defects. If you encounter any issues, contact our customer support team for assistance.

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**CUSTOMER SUPPORT**
Email: support@presentsforlife.com
Phone: +1-(888) XXX-XXXX